
Knauf
Overview
A user-focused website overhaul that connects visitors to Knauf’s products, boosts traffic, and turns interest into actionable leads. Role: - Experience Design Lead Outcomes: - 140% YOY in site sessions - 1000 "where to buy" searches a month - 18% conversion on leads Awards: 2020 Webaward for outstanding achievement in Web Development: Best Manufacturing Website
Website
Deliverables
Website Experience Design
Creative Direction
Mobile Optimization
Interaction Design
Knauf Insulation is a leading, family-owned global manufacturer of fiberglass insulation in North America for the past 42 years. The challenge for this website overhaul was to help them improve the customer experience in order to boost traffic and engagement. The volume of high-quality leads generated on their website created a much stronger connection with users. improve the customer experience in order to boost traffic and engagement.
Challenges
Knauf needed a modern, intuitive website experience that simplified complex product information and turned curious visitors into confident customers. The challenge was to transform a technical, product-heavy site into an engaging digital experience that educated users, streamlined navigation, and ultimately drove higher-quality leads.
Solution
We redesigned the site with a focus on intuitive navigation, clear product information, and engaging content, making it easier for users to find what they needed and take action. By simplifying complex product details, implementing user-friendly tools, and optimizing the digital journey, we created a seamless experience that guided visitors from discovery to conversion.







